Outsourcing means hiring a third-party firm to perform tasks, handle operations or provide services for your company. You can opt for onshore, nearshore, or offshore outsourcing. Onshoring means outsourcing a local team, whereas nearshoring and offshoring refer to outsourcing outside your country.

At Sourcefit we specialize in customizing offshoring and nearshoring staffing solutions. We are a business process outsourcing (BPO) firm situated in Manila, Philippines, and we offer process consulting and highly skilled staff to small and big companies. We can upgrade your outsourcing strategy by helping you lower your costs while enhancing productivity.  

Recently, at Sourcefit we decided to take advantage of nearshoring opportunities —and we chose the Dominican Republic to be the center of our operations. Let’s explore the reasons why we decided to do nearshoring in the Dominican Republic:

 

#1: Nearshoring Means Sharing Similar Time Zones With the United States and Europe

The most significant advantage of nearshoring in the Dominican Republic is that it shares similar time zones with the United States and Europe.

Positioning your staff to work across time zones may be challenging, especially when you’re exploring new ideas or working on large projects. By nearshoring, you facilitate different types of collaboration between teams, as well as a shared time zone where agents and customers can effectively communicate. Additionally, having your team just two hours away from the Miami International Airport makes it easier for you to have in-person meetings. 

 

#2: Nearshoring Provides a Highly Skilled, Multilingual Workforce

Nearshoring in the Dominican Republic will open the door for a highly-skilled, multilingual workforce in your company. As a result of its rising touristic sector, agents commonly speak French, English, Portuguese, and Italian. However, its native Spanish language is especially beneficial for the increasing Hispanic population within our market.  

 

#3: Nearshoring in the Dominican Republic Allows You to Avoid Potential Cultural Barriers

Having cultural compatibility is essential for effective cooperation and problem resolution. With a shared history of 300 years, Dominicans have strong cultural affinity and economic ties with the U.S. Because of this compatibility and lack of language barrier, nearshoring in the Dominican Republic makes it easier for agents and clients to communicate and interact with one another. This gives way to a unified corporate collaboration with a solid financial synergy.

 

 

#4: Nearshoring in the Dominican Republic Is Cost-Effective

Although Latin America is not as affordable as other South-Eastern Asian outsourcing centers, it certainly compares favorably to the United States due to its cheaper service costs. Being closer to the service provider also results in fewer travel expenses and faster response time. Not to mention, you can reduce costs from offshoring employees because you don’t have to pay for nocturnal hours since you are within the same time zone. 

 

#5: Nearshoring Means More Time for You to Focus On Your Key Performance Indicators

Nearshoring in the Dominican Republic will give you more time to retain full control over your processes and your key performance indicators (KPIs). KPIs are the metrics of your company’s overall long-term performance. They measure your progress toward a specific goal over time. Keeping track of your KPIs can help you improve every area of your business in a strategic way.

To differentiate from other nearshoring organizations, Sourcefit guarantees extra IT support, ongoing pragmatic training for your employees, managed services/end-to-end solutions, and stronger ties with your company. 

If you want to learn more about nearshoring in the Dominican Republic, read How Nearshoring in the Dominican Republic Can Benefit Your Company. We invite you to follow us on social media and to visit our website to learn more about our services.

About Us: Sourcefit is a widely recognized US-managed business process outsourcing company based in Manila, Philippines. We proudly serve over 100 clients with a workforce of more than 1,300 employees. Our global centers can serve multiple markets, and our staff is highly proficient in English, Spanish, French, and Portuguese. Whether you need a few or many employees, we can help you achieve your business goals and build high-quality offshore teams.

Latest Awards

Sourcefit’s commitment to excellence has been recognized through numerous industry awards and certifications.

We recently received the Fortress Cyber Security Award from the Business Intelligence Group. Sourcefit was also honored with the prestigious recognition of Best Outsourcing Solutions Provider in the Philippines during the 2023 Business Excellence Awards.

Other awards include: FT ranking of 500 high-growth Asia-Pacific, The Marketing Excellence Awards, Inquirer Growth Champion,  HR Asia Awards, among others.

Related Articles

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5 Questions to Ask Before Teaming up With a Nearshore Partner
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